Booking Terms and Conditions – Bunkhouse and Cottages

Bookings can be made directly online through our website or simply contact us by telephone or email for us to book for you.

Booking Restrictions

  • 2 night minimum stay applies to weekends (Fri/ Sat nights)
  • 3 night minimum stay applies to SA Long Weekends
  • 4 night minimum stay applies to Easter
  • Cottage check in time: 1pm, check out time: 10:30am
  • Bunkhouse check in time: 4pm, check out time: 1pm
  • Bookings require a confirmation deposit within 7 days
  • Bookings can be made up to 12 months in advance

Linen

Cottages: On each bed there are light quilts, blankets and pillows. Bring your own sheets and towels or it can be booked for an additional $10 per person
No linen supplied in the Bunkhouse

Terms of Payment

All cottage bookings made through our online system require up front payment in full using a credit card

Any payments received are an acceptance of these booking terms and conditions

Deposits

  • For booking made through the office a minimum deposit equivalent to 1 nights stay for cottages or $300 for the Bunkhouse is required to confirm your booking.
  • Deposits can be made via credit card, EFT, cheque or money order
  • Deposits must be paid within 7 days
  • Deposits do not confirm or hold price unless you have paid for your stay in full
  • Balance of payment is due on departure (we accept most credit card)

Cancellation Policy (returns and refunds)

  • Deposits are non refundable
  • Cancellations made more than 30 days prior to arrival day can be moved to a mutually agreeable date within 12 months from the original booking date without penalty.
  • Cancellations made within 30 days will forfeit all monies paid unless we are able to rebook your entire stay to another group. If rebooking to another group eventuates, forfeited funds may be applied to another booking within a 12 month period from the original booking date.
  • All cancellations must be in writing
  • Travel insurance is recommended for all bookings to provide adequate protection against cancellation of travel
  • Gift vouchers are vaild for 12 months from date of purchase, are transferrable but not redemable for cash

Dispatch/ Delivery Policy

  • Once a booking is made you will receive confirmation via email

Smoking Policy

All our Cottages and Bunkhouse are non smoking areas
No Smoking permitted at Riding arena, on Truck rides or at animal feeding

Pet Policy

We regret to advise that Narnu Farm is not suitable for bringing family pets of any kind.