Booking Terms and Conditions – Bunkhouse and Cottages
Bookings for our cottages are made online through our website. To book the Bunkhouse please email directly.
- 2 night minimum stay applies to weekends (Fri/ Sat nights)
- 3 night minimum stay applies to SA Long Weekends
- 4 night minimum stay applies to Easter
- Cottage check in time: 1pm, check out time: 10am
- Bunkhouse check in time: 4pm, check out time: 1pm
- Bookings can be made up to 12 months in advance
Terms of Payment/ Deposits
- Cottage bookings made through our online system require up front 50% payment using a credit card
- A $300 deposit by EFT within 7 days is required for Bunkhouse bookings
- Deposits do not confirm or hold price unless you have paid for your stay in full
- Balance of payment is due during your stay (we accept most credit cards)
- Any payments received are an acceptance of these booking terms and conditions
Online waiver form
- It is a requirement of our insurances that each guest (or their parents or guardians where they are under the age of 18) sign our online waiver form PRIOR to attending their farm stay.
Cancellation Policy (returns and refunds)
- Deposits are non refundable
- Cancellations made more than 30 days prior to arrival day can be moved to a mutually agreeable date within 12 months from the original booking date without penalty.
- Cancellations made within 30 days will forfeit all monies paid unless we are able to rebook your entire stay to another group. If rebooking to another group eventuates, forfeited funds may be applied to another booking within a 12 month period from the original booking date.
- All cancellations must be in writing via email
- Travel insurance is recommended for all bookings to provide adequate protection against cancellation of travel
- Gift vouchers are vaild for 3 years from date of purchase, are transferrable but not redemable for cash
If your future booking is cancelled due to a change in Covid 19 restrictions your deposit can be used for a booking in the future.
Dispatch/ Delivery Policy
- Once a booking is made you will receive confirmation via email
All our Cottages and Bunkhouse are non smoking areas
No Smoking permitted at Riding arena, on Truck rides or at animal feeding
We regret to advise that Narnu Farm is not suitable for bringing family pets of any kind.